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Trip.com Hotels

Trip.com Hotels

Overall service rating:  Store Rating: 2.0
Reviewed by 3 customers
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Overall Rating:Store Rating: 2.0
Customer Service:

Trip.com: Inconsistent and Unreliable

by Bryan_Carey Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Epinions Most Popular Authors - Top 10, Jul 06 '01
Pros: Maps are helpful
Cons: Search function is inconsistent; there's a service charge
Trip.com is a vacation web service that offers flight reservations, car rentals, hotel reservations, and complete vacation packages. This service started in the Fall of 1996. For this review, I’m going to focus on the hotel reservation feature of this...
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Overall Rating:Store Rating: 3.0
Customer Service:

Beware the service charge for booking

by xrae , Oct 03 '00
Pros: Slick-looking site
Cons: $10 service fee for booking means I'll not be trying their services anytime soon
I haven't yet booked a room through Trip.com for one reason: they're the only internet travel site I've come across that charges a service fee to book a room. And until they remove that fee, I'll not use their site. I've used both Travelocity and Expedia...
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Overall Rating:Store Rating: 1.0
Customer Service:

Hotel Reservations

by rmony2 , Nov 10 '00
Pros: Great, if you stay in major Cities
Cons: Price and Service charges
I can't believe what I found when I registered with Trip.com! I have booked Hotel/Motel reservations online for over 4 years now and have NEVER had to pay a service charge! How can they truthfully states they have the CHEAPEST rates around. When I...
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