USAA

Pros: Excellent service, highly convenient, doesn't cost me a cent.
Cons: Unfortunately, if you're not already a customer, chances are you're not eligible.

How do you feel about your bank? I love mine. Not everyone is eligible for USAA's services. But if you are eligible, you'd be crazy not to use them. There's a misconception out there about eligibility for USAA membership. Many people seem to think ...

Pros: I could go on and on
Cons: Military only for the insurance

USAA is the best bank I’ve had the pleasure to come across. I’ve been with them for six years, and do not foresee ever changing financial institutions again.

Auto Insurance: I started with USAA automobile insurance. Not only were the...

Pros: Numerous money saving offers.  Great Financial Products.  Inexpensive Insurance.  Excellent Customer Service.   User-Friendly Website.
Cons: None.

I was a member of USAA back in the 1980s.  I have returned to USAA for investment services over the past several years, as well as maintaining an automobile policy and home owner's insurance with them.  USAA Auto Policies fall under a separate ...

Pros: Low cost, exceptional service, and financially strong.
Cons: You need some military connection for the insurance.

Why I Write This

This is the 100th review I have posted on Epinions.com. That makes it a bit special, at least to me. I wanted to write about something special, a topic I could recommend without reservation. Normally, I avoid posting...

Pros: Excellent customer service
Cons: Must mail deposits.

If you are looking for a bank who treats you like your business matters, you need look no further than USAA. Even my hometown bank (the very one that employed me) could not touch the service that I received from my "long distance" bank.
...

Pros: Quality of services and staff, price, Realtime website updates for debit transactions.
Cons: No automatic updates of transaction entries from USAA's Web BillPay website into Quicken.

Along with all of the other positive comments that have been made here regarding their banking, credit cards, auto insurance, auto loans, etc. which I agree with, the only two other items I can add is that the quality of their services and people has ...

Pros: Bank can control every facet of your spending and saving
Cons: customer service is slacking, and if they have everything of yours- why try harder?

I can no longer agree with other Epinioneers, who extol the virtues of USAA. We have been with them for fifteen years, and have seen an alarming erosion in customer service in just about the last five years. Their interest in their patrons seems to have ...

Pros: Multiple account types available and easily accessed
Cons: Relies on on-line banking

I first was introduced to USAA as an insurance company. I was living in Massachusetts at the time where insurance rates are set by the commonwealth with no price competition among companies. USAA was able to circumvent the commonwealth’s laws by ...

Pros: Competitive rates, decent coverage.
Cons: Poor customer service.

I know I'm likely to encounter a whirl of disagreement by writing a negative review of this beloved insurance company but, after years of experience, I think their customer service has really slipped. My wife has been a member of USAA for more than 15 ...

Pros: Many services, great customer service, GLOBAL!
Cons: Web site can be a little clunky

I have been a member of USAA for more years than I care to count, and I think I have used (or still do) just about every possible product they offer. I noticed that they have modified products and services a bit since the last epinions review I saw on ...

Pros: Great rates, great offerings, great customer service.
Cons: Homeowner's Insurance process was cumbersome and I ultimately didn't complete.

I think at one time I probably would have sworn that I'd never leave Wells Fargo. I ended up making the switch to USAA in Sept. 2006, not for anything Wells Fargo did, but for what USAA did and what it did better than Wells Fargo. I had been growing ...

Pros: Excellent Service, free accounts, low opening minimums, useful simple website
Cons: Data on the website updates only nightly

You do not have to be a member of the armed forces or related to a member in order to bank with USAA. USAA Federal Savings Bank is open to all civilians.

As a military dependent I've had a relationship with USAA for about 12 years. It started...

Pros: user friendly, great service
Cons: Have to mail in deposits

USAA banking services are great because they are and cheap. For the price, you do have to give up some of the conveniences of using your local bank- including not being able to visit a teller (but who does this anymore?), and having to make all deposits...

Pros: Low fees, balances and good rates
Cons: Local branches unknown to me

I've been a member of USAA since I've needed auto insurance. It was while calling my insurance about the blue book value of my car that I learned there was a bank called USAA Federal Savings Bank. At that point, they pre-approved my auto loan and I've...

Pros: Few fees, ATM rebates, outstanding service.
Cons: There isn't a branch locally.

I began my "banking experience" with USAA by opening both checking and savings accounts. The fact that no matter where or how often I move, I can take the same account with me is what initially attracted me to USAA, and the price was...