Payless Car Rental

Pros: Easy to reserve, good service, great price.
Cons: Older car, had some dings and rattles, site off the main drag.

Going on a business trip to Orlando, I realized the price of a cab ride or car fare to the hotel was over $60 per trip. As such, I went searching for a lower rate car rental which would be a little more or less than cab fares. First place I checked was ...

Pros: Nice, flexible staff. Clean, new car. And you can't beat the price.
Cons: Experiences with Payless affiliates in other cities might be less pleasant.

I rented a car through Payless for a two-week stretch recently, and had an excellent experience. The price, which I found through Orbitz, was unbeatable, and was significantly lower than every competitor other than Thrifty (which charged about $5 ...

Pros: very low rates
Cons: older cars; franchisees may surprise you with massive surcharges

On a recent trip to Oakland, California, I rented a car from Payless Auto Rental. It was quite an experience!! Unlike the big nationals like Avis, Hertz, and Alamo, Payless (and most notably Enterprise) is a franchise, and the SFO and OAK franchises ...

Pros: cost, upgraded without asking, and,uh, cost.
Cons: At Orlando location they seemed more paranoid than most others about damage to their cars.

Today I completed a five day rental at Payless in Orlando.  I had been holding my breath given all the negatives I read here.  This rental location does not have a desk at the airport and you must use a courtesy phone to find out where ...

Pros: Finally got a car after 2 hours, Never have to go back to Payless
Cons: Horrible Customer Service, Unsatisfied Employees, Only two airport shuttles- both broken down, Slow Service

My fiance and I traveled to Atlanta last weekend 11/10/06- 11/12/06. We rented a car from Payless Car Rental through Expedia.com. I definitely learned my lesson that you get (or don't get) what you pay for! I arrived in Atlanta at 9:30 and had ...

Pros: One of least expensive rentals in Orlando. Very near airport. Quick shuttle service.
Cons: Rude rental agents; cars not maintained properly; watch out for hidden charges!

Update to Payless Car Rental Review (4/7/2007):-( I am now "duking it out" with the Payless rental agency over the exorbitant additional charges to my Visa card. I happened to be pulling up my recent Visa data online and saw that Payless had charged my ...

Pros: None
Cons: Car rental firm used fine print to renege on car rental reservation. Beware!

Your readers may wish to be aware of a problem that I, and many others, encountered when renting a car at the airport at Tampa FL late last Friday night. This was a holiday weekend (Passover), so flights were full, and rental counters were jammed. ...

Pros: Good minivan, nice people, great savings
Cons: VERY aggressive about selling extra insurance, off-airport location

I organized a conference in Tampa on February 29 and March 1 and needed to rent a minivan to help transport attendees around town. I rented a minivan from Payless Car Rental and had a relatively positive experience with them. I arrived a few days ...

Pros: Clean, well running vehicle. Quoted rate was lower than any other rental company.
Cons: Horrible customer service, massive delays and indifference. rude employees.

I decided to rent from Payless on a recent trip to Atlanta. On Expedia, they were offering a full-size SUV for a very reasonable price. I normally rent from Budget, and I am used to using their FastBreak service to go straight to my car. I knew that ...

Pros: Last minute, the only compact out of the rental companies in that building. Clean interior.
Cons: Poor tire maintenance, lack of concern for safety. Bad radios in Ford Focus.

Feb.2005 San Jose, CA airport. It has rained basically all day long. Did not make reservations. This was a last minute, unplanned rental. Rented a Ford Focus for a week. The license plate didn't match the number on envelope nor did the keys activate the ...

Pros: It was a car in good working order
Cons: slow service, more expensive than advertised, small inventory

I travel a lot and cutting costs by $50 sounded fantastic for my business trip to Tampa Florida, so I used Orbitz online to make my reservation with Payless rental for a premium car.Once I landed I had to walk a half mile outside to a pick up area ...

Pros: Cheap up-front price to lure customers.
Cons: They get you later for false claims of damages.

In December of 2004, I rented a car from Payless at the Denver airport. The car was dirty when I received it but I was going to snow country so I didn't think much about it, and it had been snowing in Denver recently as well. The gatekeeper at the ...

Pros: you save a negligible amount initially, which you will end up paying for tenfold later
Cons: too many to list in 15 words. worst car rental company ever

I rented a car from Payless in Oakland, CA during a recent trip to San Francisco and Palo Alto. When I arrived late at night, they told me that they hadn't had time to clean the car or fill up the gas tank, so it was dirty. I got the form to write down ...

Pros: Inexpensive, pleanty of cars to rent. They did upgrade once I complained
Cons: Shaddy, tried to con me, overcharged for a flat, bad customer service.

My boyfreind and I reserved a rental car with Payless/Advantage Rental through Orbitz. We traveled to Orlando (from Chicago) for a 6 day trip. Once I arrived at the airport, I could not call for a shuttle from the kiosk at the airport. After a ...

Pros: Super cheap rates
Cons: Horrible service and vehicle in bad condition. No full Disclosure.

The first time we rented with Payless they tried to upgrade every step of the way. This was very aggravating and stressfull. The second time we rented with them, we didn't realize it was the same agency until we walked up so I knew what they would try ...