The Pioneer Receiver I purchased was defective so called Digital Mega Store and told them about the problem. I was told to send the unit back to them (Was given a RMA#)and it would be replaced. I sent the unit back to them at my expense and then waited ...
After doing hours of research I was confident that the Digital Mega Store would be a positive experience. We ordered a Panasonic Video Pro camera on Memorial Day, May 30. The camera was listed as IN STOCK and my confirmation email said my order would ...
I bought a Sony DCR-TRV19 camcorder from DigitalMegaStore.com two weeks ago. Overall I was happy with the process. Sony lists the camcorder for $600. They had it for $380. I opted for 2-day Fedex shipping at $30, for a net of $420. There was no ...
I Identified the refurbished Sharp AQUOS LC-32G4U 32'' LCD TV as the HDTV I wanted to buy. I initially placed an order with Refurb Depot, who listed this item as "in stock" when they didn't have it. For three (3) weeks Refurb Depot lied to me and said ...
WARNING THESE PEOPLE ARE SCAMMERS!!! DO NOT BUY FROM THEM....GO ANYWHERE ELSE....... after reading countless reviews on multiple msg board review sites such as Epinions etc, I thought they seemed to have good feedback track record from everyone else ...
I ordered my G3 camera on a Monday. My son had a state finals track meet on the following Saturday. I didn't think I would get it in time. I'm pleased to say I got it on the following Thursday and had plenty of time to read the operators manual. All in...
Wow, great service. I ordered the camera, got a call the same day to confirm my address, and had the camera 3 days later. Very courteous people, and camera came as promised. The only complaint I have is that after I ordered the camera, I received an...
I bought a Sony TRV25 from them late Monday, needed it for a trip Saturday. Salesman offered some discount xtras, so I got 2 tapes, filter, and 4yr warranty (the guy said 5yr). Arrived Wed before noon (+) but no barcode on box (vendor had already taken...
I ordered the Sony Cyber Shot DSC P7. When I called to confirm my order, the person I spoke with was very personable and helped with everything I asked for. I also received my tracking number within a couple working days like it said in the...
I bought a Minolta 7i digital camera. Got a good price, absolutely no pressure to buy accessories, ordered on Monday and got the camera on Wednesday, no hassels at all. Why only a 4 rating? The box had a small portion cut out on one side. What is that?...
I ordered 2 Finepix 3800 cameras for Christmas. I was alittle concerned when the web said it took up to 72 hours to ship, but instead my order was bumped up to Federal express no charge, and I had both cameras in hand within 4 days (over a weekend). I...
Bought a Sony DCR-TRV27 with no problems. Prices are very comparable and most important genuine products with USA warranties. My salesperson was very knowledgable and offered non stressful sale of accessories at a discount. I would not hesitate to...
Bought a Panasonic dvd LA95 portable DVD player and a JVC VHS/CD player and recorder. Prices were approx. 30% better than popular electronic stores; received both items within 4 days of order and paid just ground shipping costs. Great experience. Highly...
Ordered an Olympus C730 on Monday and received it by Fedex 3 days later (ahead of schedule). Everything was in order - warranty, unopened & new, etc.
After saying I didn't want accessories, they made a great offer which was a much better deal than...
I ordered a Canon A200 digital camera last Sunday. At first I was taken aback by an email that my order would take up to 72 business hours to fulfill and to call and confirm the order. I called on Monday and the courteous agent told me that the order...
Before purchasing a Sony dcr trv-740 camcorder,I researched several e-stores.Digital Megastore had a very good price plus excellent feedback so I gave them a try.A very nice salesperson with no pressure to buy extras and fast delivery made this purchase...
Ordered camera on the phone. Got a high pressure sale for extra items. Do not buy them!!! I saw the same items in Walmart for $40.00 less. I got a Sony DCR-TRV27. Very satisfied. The camera arrived quick and at a good price. The upc code was cut off the...
On Sunday 12/22/02 I ordered a Canon Powershot G3 camera. Knowing it was late for Christmas delivery, I was surprised on Monday to receive e-mail stating the camera went out that day by Fedex and would be delivered the next day. This all happened in...
I purchased a Fuji digital camera from Digital Megastore. The sales representative that contacted me after my order was confirmed informed me the order was shipped with 2 day air instead of 5 day ground. My camera arrived before I expected it and I...
Ordered a Canon digital camera New Years day online, received e-mail asking for call to verify delivery address as was different from billing address, next day.
Did this easily over the phone on Thurs., had the camera on Mon. AM, USA model, all...
I have ordered two high cost items (a FujiPix S602Z digital camara and a Canon ZR40 Camcorder) from DigitalMegaStore and have been very happy with their service. Delivery for both items was when promised and both items were in unopened original cartons...
I ordered a Fuji 3800 from Digital Mega Store just a few days after Xmas when all the local stores were out of stock. They had it in stock and I received it two days earlier than expected. Love the camera and saved almost $100 over the local stores....
This store is overrated, dishonest and unreliable. My item was advertised as "available" and "ships in 2-3 days." I ordered on Wednesday. I was emailed the next day with a request to call them to confirm. When I called, I was given a sales pitch for...
It was very easy to order and camcorder is working great. I receive the item on time,
but the store never send me a tracking number so I don't know when they ship it out and when will I receive. The customer service phone line is always busy and they...
I purchased a JVC GR-DVL920U camcorder from DMS online. It was my best online shopping experience to date. I placed my order in the morning and later the same day received an e-mail asking to call and confirm my order which I did. The customer service...
Ordered a Nikon 2500. After it was quickly shipped, decided I wanted a similar, but better 3500. Returned the 2500 and quickly received the 3500. Only reason for the 4 instead of 5 stars for the cust support is because it was a minor (very minor) pain in...
After trying to buy a Sony TRV27 camcorder at other vendors, I was relieved to find one that didn't play games. No bait&switch, no fake "out-of-stock", only very minor sales pitch for accessories. Placed the order, it shipped the same day, and I received...
After weeks of hesitation, I ordered an Olympus 730UZ. Ordered on Monday, received e-mail request to comfirm order on Tuesday, called on Wednesday and was told the order had already been processed and would ship today or tomorrow. No mention of buying...
Beware! This store is very overrated. I was told my sony walkman was in stock. It took 8 days to receive the walkman. The walkman was broke when I received it. When I called they were very rudd and told me that even though I was returning the broken...
Absolutely wonderful. I ordered Olympus 720 on Monday and was confirmed on Tuesday. The camara was shipped on Tuesday. The sales asked if I needed accessaries but there was absolutely no pressure so I took the accessaries. They also upgraded my shipping...
I ordered a Nikon Coolpix 5700 via the internet on a Tues. evening. Got a call the next day confirming my order. Minor push to sell accessories, but one "no" is all it took for the salesperson to give up. I paid for 2 day shipping and received my order...
I ordered a digital camera. There was a problem with the address. I called a phone number as requested by email and got a recording. There was no reply to my message. I was told 2 weeks later the order was canceled. I called to reorder and was told...
I am very pleased with my purchase of a Minolta S404 from these people. I ordered on-line Mon night and they called Tues to confirm shipping address and I received the camera Wed in Calif. They didn't push the accessories on the confirmation call and I...
We purchased the Olympus C730UZ digital camera. We wanted the camera in time for Christmas (2 day shipping) and it came right on time, even during the holiday rush. We were satisfied with the customer service. We are also very pleased with the...
I ordered the Olympus C-730UZ on Friday evening. I received a call to confirm my order on Sunday.I was politely offered some extras which I passed on. No pressure at all from the sales contact. I received the camera in great condition. USA Camera &...
Ordered a Sony DCRTRV-350 camcorder from DigitalMegastore on their website. Very informative website and easy to use. Very good price on this product compared to other sites I visited. Hopefully, will receive this item in the 2-3 day shipping they...
Impressive. Second time I have ordered from them. Lowest price, quick delivery. Both products (camera & and Printer) were VERY new to the market and I thought I would end up on a back order list, BUT, they not only had the item in inventory they sent...
"This was a great experience. I expected some "tactics" to go with the low price, but was pleasantly surprised. I ordered late Friday night. I received a confirmation call Sunday afternoon, along with a brief, low pressure reminder of the current...
I ordered a Minolta Xi late Sat. PST. I got a call Sun. confirming the order and offering extra bat. or SD card. This was not a hard sell at all. I paid for 2 day shipping and it shipped Mon. and arrived Wed in California.
The camera is great. It...
Ordered a JVC XV-FA900BK DVD player from DigitalMegastore's website. One of the easiest to use websites I found. On average, price was $30 less than all websites I researched (a lot selling this DVD player). Contacted customer rep to discuss a price...
I order a Fuji 3800 digital camera with battery charger. I found this online store to have the best price for this item. Delivery was extremely fast. They also have a great customer service and have been very helpful answering questions and follow-ups...
I purchased a Minolta 7Hi digital camera from them. The price was very good, and when I called to confirm my order I wasn't pressured into buying any accessories/warranties. The camera was delivered as ordered, in a timely fashion. I would definitely...
BETTER THAN I COULD HAVE WISHED FOR...I called at 4PM NY time to purchase a Sony DCR-PC120BT Digital Video Camera. When I asked if I could get it sent overnight, I was told it usually takes 24-48 hours to process and ship orders (this was late wednesday...
I order a Sony Digital Camera from DigitalMegastore and after 5 day I received a call that I had to call their 800# I called and left a voice mail, called back 7 days later to check on equipment and was told that I had to talk to accounting. Long story...
They claim that they had the camera I wanted in stock. After placing my order they sent an email telling me I would get free shipping if I wrote a 5 star review for them. The camera is not in stock. When I called to find out when they would ship the...
I ordered a Sony Home Theater System on a Friday and it arrived on the next Tuesday. Luckily I was home when it arrived. The web site did not show the item as being shipped so I wasn't expecting it. I am delighted with the fast service and the...
A completely flawless transaction! I couldn't be happier. VERY small upselling, and I do mean VERY small, friendly customer service, and blazingly fast shipping. I ordered my Olympus C4000 on Monday and had it at my door on Thursday. I would...
I ordered a Canon Powershot G3 camera on a Sunday night. Ordering was quick and easy. I had to call them on the phone to confirm my order which was kind of a pain, but relatively painless. I received my camera in way less time than I expected and it was...
BRAVO !! Ordered an Olympus C-700 on Monday they called Tuesday to confirm my order told me I would probably have it by the next monday or Tuesday and it Came on the Friday of the wek I ordered it !!!
Fresh NEW, all acessories. They didnt try to sell me...
After price shopping on Pricegrabber and Nextag, I ordered my Yamaha YSP-3000 from Digital Megastore for easily $300 less than the next closest online competitor, which seemed like a great bargain. I was actually originally looking at the YSP-900, ...
Digital Megastore was the WORST online shopping experience I have ever had. I ordered a surround sound system from them for 800.00 and even offered to buy a second one if the price was right. They were only willing to take 5 dollars off the ...
I placed an order for an Onkyo HT-S6100 7.1 Channel Home Theater System on 12/4/08. I chose DMS because of pricing, availablity and free shipping. My order was processed same day (I thought) and I received an order confirmation that ...
Don't buy from them. I placed an order for an Olympus SP-570 on July 15th '08 for $395. I had to call to "confirm" my order (I guess the 20 clicks I made online and the inputting of all of my personal information didn't convince them that I was done ...
I recently ordered a Canon camera and received it 4 days after placing the order. I received one phone call the day after placing the order offering an accessory pack which I had no need for and the caller was very courteous and that was the end of that....
Ordered a JVC DVP3U Digital Camcorder for an outstanding price and was astounded by the fastest delivery on the internet!!! 36 hours from order to my door even though it was 2 days before...
Ordered c4000z camera late in day and asked if it could be shipped for next day delivery. The camera was delivered next day. I am very pleased the camera and would highly recommend purchasing here....
I had chosen two cameras for consideration. We discussed the options, he recommended the Pentax 430. It was a wonderful choice. No effort to sell me more. I ordered a spare battery and 256K memory. these were good choices. I ordered on Sunday and got...
Ordered an Olympus C4000Z on Sunday, got conformation email on Monday asking me to call, I called Tuesday, they wanted me to leave feedback before camera was sent, I didn't. Fedex showed up with camera on Wednesday. Great camera, everything as promised,...
My order for a Canon ZR70mc DV camcorder was easy. The order taker was brief and courteous and so was the call back person. I received the product in full in three days. I recommend...
Ordered an Olympus Camedia C-4000 digital camera and recieved it 4 days later. No hassle, no pressure to buy any accessories, and one of the best prices. Never had to deal with customer service, which is a very good...
I ordered a Canon S830D photo printer that I could print pictures directly from my Canon G2. DMS had the best pricing on it, and it was delivered within 5 days of my ordering it. There was no PRESSURE to buy additional items or service contracts. Very...
I have to say I am very pleased with this purchase. I first saw this camcorder at a one of the electronic stores we all know. I was ready to pay the $799 they wanted for it. Fortunatly is was out of stock, so i said I would be back. Did a little research...
You can add my name to the list of satisfied customers. I ordered a Sony DSC F717 digicam, and arrived in perfect condition and in a timely fashion. A misunderstanding over a wrong filter was resolved quickly and to my satisfaction. I will buy from them...
Absolutely the best. I had my Olympus c-4000 in just a few days with standard shipping. The sales representative was very courteous and there was no high pressure sales pitch. They really let me know that they appreciated my business and they wanted to...
HOrrible sales and customer service. Never ever in your dreams place an order with them. Tried ordering a SOny camcorder and these guys are not even interested in answering your questions. Simple rule... always call sales and try to gauge their interest...
I purchased an Olympus D 550 digital Camera and accessories. The store had the best price & appropriate shipping charges.The salesman was friendly and polite. Thre was no pressure to buy. This is my third camera purchase over the internet, the first...
I ordered a Sony DCR TRV 750 Handycam from this site, I found it to have fast shipping, great prices,and excellent service. I definitly recomend, and would shop here...
This company was dishonest about the fact that they obliterate the UPC codes on their merchandise. When confronted about it, they were unapologetic. I specifically asked them when ordering if my Sony camcorder would come brand new, in a factory...
Ordered the Sony camcorder online. Was called the next day confirming the purchase. The product arrived 4 days later (quicker than expected) and as advertised. No surprises, problems or...
Excellent price, perfect 3-days shipping. What else to expect ? The JVC 820 arrived in very good conditions. The price was (+ S/H) at least $400 below Bestbuy.com's, even with mail-in rebates. The invoice was provided with the item. This is a serious...
Good price, delivered on time, brand new in the box with all accessories. Got the usual "address confirmation" call where they tried to sell me some additional accessories, extra battery and warrantee. Polity said no...and that was that. Would definitely ...
Can I have NEGATIVE star? FRAUD, CROOK!!! Bought brand new TV and got a USED/REFURBISHED/RETURNED TV. Don't buy from these CROOKS. I bought a Sharp Aquos LC-46D62U for $1837 + $149.89 shipping. 3 weeks later, the TV arrived on March 30. Since I have ...
Customer service severely lacking -- because I had a critical deadline, spent $40 for overnight delivery -- placed order late Tuesday w/the promise that it would be shipped Wednesday for arrival Thursday. Thursday no camera & when I called to ask that ...
I ordered the DCR-IP220. The ordering process was as easy as it should be. I received what I asked for. The sales rep knew what I was talking about and I received it within five days of ordering all the way in Hawaii with a federal holiday...
I spent one week doing the complete research on the right kind of camcorder for the price I was willing to pay. I found it ... the Cannon GL2. But that was only the half of it. I spent another full week searching the web and calling stores for the best ...
NEVER BUY FROM THESE PEOPLE. THEY HAVE AN ATTITUDE AND HAVE HORRIBLE CUSTOMER SERVICE. I called in my order on Monday to make sure that the camera was in stock. I was leaving for Europe on Thursday and asked that they ship it overnight at my ...
I bought an Olympus C4000 camera from Digital Megastore. The price was one of the lowest on the web and I got the camera within 5 days of placing the order. Overall an excellent buying experience. -...
Terrible Customer Service and Follow-up by syotka ,Jul 24 '04
"Sales Dept GREAT. Shipping Dept. was good, received items fast and in good condition. Customer Service was the WORST experience ever.. After trying 3 times and waiting on hold for over 30 minutes each time, at 4:40PM I got a recording that they were closed even though their recorded message said they were opened from 10:00 AM to 5:00PM. I finally sent an email and received a email back that they were sorry about the problems with customer service and suggested that from now on it "is better to email them". Well I am still waiting for the missing products...after 6 days from being told they would take care of it immediately I checked their on line tracking and while the part shows being pulled, still no shipping info. Regardless of price, I would never used them again and I would never recommend them."
I have never had better service from an on line company! Super job well done! by patmar ,Jun 08 '04
Great experience, recommended it to my friends, and everyone, it was so much easier then i thought it would be,hopefully they can keep up the good work and keep customers like me extremely satisfied. will come back to buy another camera from them soon.
excellent price,service,lightening fast delivery AAA+++ by qes1 ,Dec 05 '03
I ordered a canon digital rebel from the digital mega store. was called the next day by sales man to verify order,he offered several accesaries of which I chose the "mac extended warranty". After some thought I decided to return the warranty, to my surprise this was very easy and was not charged any restocking fees or penalties of any kind. Will definatly do bussiness with again. Received tracking # via email as soon as order was confirmed. received camera 5 days after order confirmed. very pleased with company, product received, and service AAA+++
Would recommend this store to others and would not hesitate to purchase from them again. by chaskn ,Jun 08 '04
Very happy with the purchase through this store. Very fast shipping, was notified all along the way. Did not try to sell any additional accessories. The price was the best I could find. Thanks.
I had an excellent experience!!! by jwperry ,Aug 25 '04
After shopping we selected the Sony Cyber-Shot DSC-F828 Digital Camera. We then price shopped. Digital Megastore was one of the lower priced (but not the lowest priced) sellers for this item. I selected this seller because of the pricing combined with the mostly positive feedback.
After ordering I received a confirmation call from Bob who asked if I had any questions or needed any accessories. I politely declined and he said thanks we will ship your camera.
The camera shipped and arrived on time.
The experience was great and met all of my expectations.
Digital Mega Store was very easy to navigate and they had very competitive pricing. by diamont ,Mar 22 '04
My shopping experience with Digital Mega Store was a piece of cake. I purchased a Canon Digital Camera. This is my first digital camera. After doing a lot of research I found them to have the best price and the best overall deal in terms of a package and options that included everything I needed at a great price. The site was very easy to navigate and made purchasing quick, clear and easy.
EXCELLENT Service and prices! by Natylee ,Jun 23 '04
We were very pleased with their service. We received our product on time and in perfect working condition. We are planning another major purchase in the near future and will be back not only for their great service but their prices as well. Very competitive. We give them a huge thumbs up! ;)
Ordered a camera overnight FedEx. First experience of online ordering, Ordered Monday at 04:00PM from NY, Camera was here in Texas Tuesday at 1200PM. Great service! Camera was brand new factory sealed. Loved it. Customer service was not that great but ok compared to other sellers from Brooklyn, New York. I will definitely shop here again. I saved $400 on camera compared to others sellers in-town.
Overall pleasant experience. No pressure or phone calls from them (yet). Shipped on time. by cdnbcaon ,Dec 17 '03
Pleasant shopping experience, but phone could use a little work.
Ordered Sony PC105 on Saturday with Fedex 2-day shipping. Received an email on Sunday from "Randy" asking me to call and confirm my order. I was concerned that they would try to pressure me to buy accessories or extra warranty etc.
Called Monday morning to confirm, but got Randy's voicemail - left my order number and asked him to call back. He never called back, but I got an email that same day with tracking number, indicating my camcorder had shipped. No phone conversation necessary, and no pressure to buy extras. Received the camcorder on Wednesday by Fedex.
Overall - well done; however (small point), would have been nice had they called back.
Quick service exactly as promised. by azcmattson ,Jun 08 '04
My camera came exactly as promised and a day earlier than expected. My order confirmation was prompt and concise.
My over all satisfaction was excellent. I thought it was a little strange that I was instructed not to call and that if I had that my order could take longer.(I'd drop that line) I will definitly shop with Digital Mega store again.
cheap, quick delivery, and helpful staff by ole942 ,Mar 27 '04
I would shop with these guys again for sure. The customer service people were both friendly and helpful, I received my order with in three days like they said I would, and best of all my video camera was $250 less than any of the local stores. Great job guys!
Excellent, highly recommended by kirstiemac83 ,Jun 08 '04
I would recommend Digital Mega Store to everyone. They upgraded my order to express delivery for free, and everything arrived as ordered. My order was actually for my boss, and they didn't hassle me about using his credit card, like a few other places did that I tried to order from.
Digital MegaStore did exactly what it promised on its site. by alantrru ,Feb 07 '05
Digital MegaStore did exactly what it promised on its site. I ordered a Konica Minolta A200 online. Great Price-Fast Shipping-No Hassles. I would definitely buy from them again.
Very happy with my camera! by iluvjenny17 ,Mar 21 '04
I called in and spoke to someone very nice, unlike the other companies ive dealt with , feeling like they want to get off the phone. I ordered a camera, bettery and a memory card. Everything came brand new and sealed just like they said it would be. Very happy with my camera!
They had the best prices, good customer service, and efficient shipping and tracking of items. by lynnbunt ,Aug 03 '04
Ordering was very easy. They called the next day to confirm my order. No hard sale on anything else. The price just couldn't be beat. I saved close to $500 on this Nikon camera with the rebate offer and their low price. No problems so far. Very satisfied with Digital Mega Store.
Overall this was a great experience. by kennyv281 ,May 12 '04
Not one bit of trouble during the whole transaction. I was searching all over the place looking for a DiMage A1 camera and these guys were the only ones to have one in stock. I chose to call and place the order and it was painless. No pressure to buy anything else, nothing. I chose to have the camera shipped by the cheapest means, FedEx ground, and it was here in my hands in two days! The camera was 100% new and all papers and equipment inside the box was wrapped in the factory paper. I would have no problems ordering from this place again!
Excellent shopping experience--no pressure, fast delivery, good value. by rsteven ,Feb 18 '05
DigitalMegastore was very satisfactory to deal with. Linda my salesperson was helpful, efficient, and made a couple of helpful suggestions (at competitive prices) without pressuring, immediately accepting no for an answer. Delivery within five days. I would shop with her and them again.
High pressure sales calls, lies about product being in stock, cheapest price by jaireddy ,Jun 28 '05
No one beats their price. However, I wont shop with them since:
1. I was called to confirm my order and was pushed (with unfriendly language) to buy accessories. I didn't give in.
2. Site always says the product is in stock. But it was shipped to me 15 days later (reason being Sony didn't ship to them fast enough)
I sure am glad I chose u guys as my vendor. by notyetr2 ,Jul 02 '05
I sure am glad I chose u guys as my vendor. I did a lot of research beforehand. My order arrived before the expected time, very well packed and it works great. Delighted with you and your service.
EXCELLENT, Will repeat when I'm ready for my camcorder by youknix ,Feb 27 '04
easy to navigate site, low pricing ($230 for camera advertised/sold @ $299 locally), and efficient process. called after order was placed to confirm (preventing fraud and clarifying order). camera was as advertised, packaged efficiently, and arrived when expected. what more do you want from an online vendor?!
I am very pleased with my DMS buying experience & will purchase from them again by blueeyesoky ,May 18 '04
I recently ordered a new digital camera, with all the accessories, in preparation for my upcoming vacation. I was eager to have my new toy in-hand, as I expected a long learning curve before I left to see the sights. I was very pleasantly surprised then I got a verifying call from Digital Mega Store (DMS) to confirm my order and to offer to upgrade the shipping since it was such a high-dollar purchase. Everything arrived within 3 days, and all was packed very well to protect my purchase. I have since had an issue with my product, and DMS is addressing it very professionally, offering suggestions for possible fixes to the problem. I have been very pleased with my experience with DMS, and will certainly buy from them again when the occasion arises.
Great experience... I would buy here again by floormarshall ,Nov 20 '03
I just bought the Sony DSC-P10 and ordered it two day air. The company was great and I received the product on time. I got a tracking number a few minutes after ordering the product on a Friday afternoon. This transaction could not have gone better. The price was a few dollars more than others, but I read the store reviews and this seemed to be the best. I am glad I picked this company to do business with!!!
It was the best experience I have ever had with an On-Line Photo Store by boblagesse ,Feb 08 '05
I was somewhat overwhelmed with the very fast service I received. And when the order was verified there was no attempt to sell me the rest of the store. I received my Olympus 5060 digital camera less than 48 hours after ordering it.
On a scale of 1 to 10 I would give them a 15. by cwredden ,Feb 03 '04
I was very pleased with my purchase from Digital Mega Store, I was able to see if the item I wanted was in stock and available. After placing the order, I received great communication on the status of my order via email and they even called to verify the shipping address. I received the item in about 2 business days.
I will use them again and highly recommend the company.
Very Satisfied with Digital Mega Store by houston_bruce ,May 22 '05
It's nice to have an on-line retailer provide competitive pricing and actually deliver what they claim they have in stock. Digital Mega Store did a good, honest job selling me the camera I wanted and JUST the camera I wanted. No hard sell on over-priced accessories. No bait and switch. No merchandise that turns out to be out of stock (unlike some other sellers) when they can't sell you more than you want. THESE GUYS ARE GOOD AND HONEST in their sales. The camera was exactly as ordered (not gray-market stuff without a US warranty). It was shipped quickly and delivered within the promised time period. They provided package tracking information. The only thing less-than-perfect was the packing. The camera (within it's carton) was simply placed in a cardboard box with one inflated bag. This was a bit minimal and could rattle around the shipping box. I would have included more cushioning material. That said, it still arrived in good condition with all parts working. In short, this was a very good experience.
Intolerable, inexcusable service that deserved cancellation by resolut ,Mar 18 '04
The shopping experience was just fine. The delivery was fumbled and the customer service was inexcusably rude and unhelpful. Your people called my father, the intended recipient of a digital camera, his birthday present. The problem was explained, and while my father tried to provide the information to correct the shipping or credit card problem, your rep tells him it isn't 'worth his time to bother with this order, because of the small dollar amount involved.' As an Air Force member serving overseas for your friggin' freedom to make money, it infuriates me to hear that this matter was handled with such a lack of professionalism. Not suprising, my father canceled the order. Thanks for screwing up his birthday, wasting our time, being so rude and making us feel like so called 'valued customers.' How you got such high marks from your other customers is beyond me. Both my father and I work customer service; I guess when you're an internet company or work over the phone it makes it okay to be stupid and ugly to complete strangers, especially when they're your 'valued customers.' Invoice # M70865, Capt James Tehero, USAF
Very satisfied first-time customer by bobkat83 ,May 09 '04
I compared prices on the Minolta Dimage Z2 camera and Digital Mega Store had one of the lowest prices, beating local stores and some internet competitors by as much as $90. (I previously had tried the lowest priced store, which was another $20 cheaper. They were extremely rude and wouldn't ship for 4-6 weeks after I declined any overpriced accessories.) I tried Digital Mega Store next, choosing them because of their price and the number of positive experiences other buyers have had. I ordered by phone on Monday afternoon, verifying first that they had the camera, that it was not a gray-market item, and that they ship promptly. I received slight pressure to purchase accessories but declined. I received e-mail confirmation and a tracking number on Tuesday and received the Minolta Dimage Z2 camera on Thursday. Overall, I was extremely pleased with the service I received, and especially pleased with how quickly they shipped the camera. I would highly recommend Digital Mega Store.
Great price, low shipping cost, excellent service. Highly recommended. by ghkx ,Jul 12 '05
I was initially concerned about ordering on-line for my Panasonic PV GS250 camcorder, but based on the other reviews, price and shipping cost, this was the best option. Very prompt service. Ordered it on a Friday and got item delivered by FedEx by the following Thursday, despite an intervening holiday, and shipment was from New York to Hawaii. Item was double boxed, and all accessories were included. I was also concerned this was a "grey market" item, but serial numbers on box and camcorder matched, and I had no problem registering the camcorder with Panasonic. My only problem was their "My Account" page on the status of my order did not work, but this was easily remedied by an email, and very prompt response the next day. I was very surprised that this was such a quick, easy, and problem free transaction.
I have had a nightmare getting credit for a camcorder that was returned unopened. They have had it for a month and after twice calling and being assured the credit had gone through, I just found out today that it still hasn't. I am also not being credited the full amount for some inexplicable reason. Although the product was excellent and shipping was good, they get a 0 for customer service in dealing with problems. I used this store to save money and the amount I've lost in shipping has erased any savings had I just bought it at the Brandsmart down the road.
This has been my worst customer service experience ever!!!!!!!!!!!!!!!!! by sharronb1 ,Oct 23 '03
I have been trying to get an order filled for over a month. My experience trying to order was terrible. They never returned my MANY calls and requests to get the status of the order. After hours of being on hold and trying to get information for the last month, I'm canceling our purchase today!
Only order if you are not in a hurry. by fwlenard ,Aug 12 '04
I purchased a Panasonic PV-GS200 camcorder.
I chose this store because they had the lowest price of the Shopping.com trusted stores.
The delivery was not speedy. I payed for overnight shipping on Friday and did not get the camera until Tuesday. I figured the camera would ship Friday night and I would receive it Saturday. It turns out that they go home early on Friday, are not open on Saturday, and there is no FedEx on Sunday so the camera did not ship until Monday night.
Here's what bothered me about the experience:
*I payed for overnight shipping. FedEx did their part, but they Digital Megastore did not.
*I did not receive and e-mail confirmation.
*When I called on Sunday, they would not commit to shipping the camcorder on Monday. They would only say that it will ship Monday or Tuesday. At one point, the guy on the phone told me that the only way he could guarantee that it would ship Monday was if I bought the $100 accessory package. I do not know if that lapse of integrity was only on that employees part or was a tactic commonly used by the company.
SONY STR-DG920 Receiver at my door 2 days after online order. Factory fresh unit. Easily the cheapest price on the net, and I spent a LOT of time looking. Free delivery too. Good communication from order placement to shipping.
Thumbs up for digital megastore!! by dunava ,Feb 21 '05
I purchased this camera as a christmas present for my husband and he uses it for work and pleasure and general. It was the best price we found and we did shop around - so thats thumbs up for digital megastore!! They were prompt at calling me back immediately when they had a question on my order inorder that I would receive it on time.
Great price, fast delivery, as advertised. by hjef1598 ,May 21 '05
I ordered a new digital camera on Wednesday & requested basic ground shipping. The following Friday to my surprise I received it, just as advertised and at a great price. Will order again without hesitation.
Excellent shopping experience. by rdmorela ,Dec 29 '04
Excellent shopping experience. Placed my order on Monday and it arrived on Thursday of the same week. Received exactly what I ordered at the price quoted on their web site. Will definitely use them again.
Definately without a doubt, a class place to purchase from. Very secure and immediate. No problems shipping at all and a price below a lot of the competition. Excellent
The purchase arrived in a timely manner and was in excellent condition by voiceskar ,Feb 08 '05
I had a great expeiece with the purchase of the digital camcorder with DVD disk recorder. The purchase arrived in a timely manner and was in excellent condition just as promised.
I'm very satisfied with the product and the prompt delivery. by gregrg ,Mar 02 '05
I was in the market for a Canon Powershot Digital Camera and I shopped on several different websites and called several sites and found the DigitalMegaStore to offer the best price and product, and they're allso the easiest to do business with. I'm very satisfied with the product and the prompt delivery.
I ordered a LCD television. The store offered a 150$ rebate. When I received the TV, from the box was missing the bar code, needed to get the rebate. Called the customer service five times and every time I received different answers. Finally they told me that they had the bar code and I should receive it by mail in a few days... never received. Called again and another story... This is a FRAUD. Terrible experience.
The experience was very positive by johnfjackson ,Mar 01 '05
The prices are very competitive. The product was a retail item. I was provided a tracking number and it was shipped in a timely fashion. The experience was very positive and I definitely would purchase from DigitalMegaStore again!
I was very happy with the service I received from DigitalMegastore. by memorandum05 ,Feb 10 '05
I was very happy with the service I received from DigitalMegastore. It was delivered on time at the best price I could find and I recommended megastore to someone in my office and im almost sure they ordered the same camera!
Excellent. Could not have been better. by solomio999 ,Oct 30 '04
I ordered a digital camera Sunday evening (24OCT04) with trepidation given some of the reviews even though this merchant is well rated overall. Price was within a few dollars of the lowest cost. Chose the cheapest shipping (7-10 business days). Got the confirmation call early Monday afternoon. No pressure to buy anything extra. Just a confirmation of my address. Tracking was very easy from their web site. I was also sent a confirming e-mail that the camera was shipped 26OCT04 and informing me that my order had been upgraded to 2 day express. My camera arrived early Thursday afternoon (28OCT04). (I shopped for a digital camera for a year and a half, so was willing to wait, but it was nice to have my camera in a few days!)
Awful experience | AVOID this "store" by monk2009 ,Apr 23 '09
It's now two weeks after I placed my order. They said the order shipped last week. I live in Brooklyn, they're located in Brooklyn, it's still not here 10 days after they said it shipped. I emailed to ask for tracking numbers, no response. I call the Customer Service line and I'm put on hold for HOURS. Their excuse was that it was drop shipped from the manufacturer. Still, no tracking number. I will be contacting the NYC Department of Consumer Affairs. AVOID this store!!!!
I love my Canon A85 Powershot digital camera from I buy Digital. I not only paid the lowest price but the order and delivery process was completed within a few days. Great job!
Worst online experience to date.... by tdentice ,Oct 06 '04
The worst online experience to date...
I ordered a TV in early September which was charged to credit card on Sept 13,2004. To date there has been no follow up to the numerous messages iI have left via email and voice mail....
At the time of order I was told that the product was in stock and would be shipped in 10-14 days....
It is now my understanding that they do not have the product in stock, nor do they know when they will have it.
I've requested cancelling the order and receiving a credit to my charge card which has not happened. (Over $2700 )
They also do not respond to voice mail or email messages...
This great site had the best price I had seen by settings ,Feb 09 '05
Christmas shopping for my husband was getting tough - too little time and too many retail outlets to price shop. I went on-line and found this great site that had the best price I had seen (IPod, 20GB, 4th gen), ordered it, had it delivered and was done with my shopping in a few clicks!
Excellent Store. They are a reliable, by penguinslove ,May 29 '05
Excellent Store. They are a reliable, trustworthy store who delivers their products timely and exactly as advertised on their website. I had a good experience with them
Took 20 days to tell me they couldn't fill the order, after telling me three times the order was just delayed. Great prices but look elsewhere if you expect to actually receive what you order.
Looking for honesty as well as value by tmdn ,Apr 22 '04
I have not bought anything yet, I am looking for a
Sony DCR-VX2100 Pricey for sure, so of course I am looking for the least amount of dollars I can pay. But still have a reliable seller. The price on Dealtime is $2218.00
the price at the web site is $2288.00. A $70 discrepancy.
I'm looking for honesty as well as value.
What do you think this tells me.
Digital Megastore didn't have any stunningly terrible reviews that I found. So they're not just off the list.
The price discrepancy though does not bode well.
wonderful shopping experience and very nice people to handle sales by toby999999 ,Jun 19 '04
shopping at digitalmegastore.com was a very pleasant experience. I was a little reluctant because their price for the Canon ZR-90 digital camcorder was the cheapest I saw and sometimes cheaper ends up costing more in the long run. I have never ordered online before and the fantastic reviews that I read convinced me that I would not have a problem. I was right. When I phoned to confirm my order, customer service was very nice and even gave me the shipping information. I ordered an extra battery and that ended up being defective. When I telephoned them I was not hassled at all but the problem was resolved immediately. They made the exchange painless and took care of it immediately. They even shipped it out to me next day air before I had even returned the defected one. I would highly recommend doing business with this establishment.
Excellent service with on-time delivery by chrisrobt ,Dec 18 '03
I did my research and decided on a Sony TRV350 digital camcorder as a Christmas gift. I placed my order by phone on Saturday afternoon; I waited on hold for no more than 5". The saleswoman was pleasant (she did try to sell me accessories and a battery, but no hard sell). I received and e-mail with a FedEx tracking number on Monday and the camera arrived on the promised day-today. Everything appears as expected...Also, I can't help but notice they have had a price increase since I placed my order, but I still got the original advertised price.
Excellent overall service, I would highly recommend them. by mikefoster ,May 17 '04
I was very pleased with the overall service. The person I spoke to was very pleasant and offered to answer all questions I had about the Nikon 8700 camera. In addition, he mentioned several specials on accessories that were being offered. The speed of delivery was excellent and the product was as I was told it would be. I would highly recommend the Digital Mega Store.
I recommend this merchant with the highest of ratings. by wilson37 ,Jun 09 '04
After shopping for the best price I could fine, I ordered a digital camera from Digital Mega Store late, after hours. The process was well organized and simple. A representative called the next morning to confirm the order, shipping address and suggested possible accessories without any hard selling. After confirming my selection was available as indicated on their web site, he upgraded my shipping at no extra cost and I was later provided a tracking number by email. My order was received on time, well packaged and undamaged. The service could not have been any better.
I was really happy with the service from Digital Mega Store. Delivery was as expected, ordering procedure very easy and user friendly. Overall satisfaction was "AAA".
The Order was processed promptly. I received my camera within 3 business days as promised. I could not check the status of the order on the phone, but once it was processed, I got a notification e-mail with a FedEx tracking number. Very professional.
A positive first time experience by vanhjr ,May 17 '04
Shopping at Digital Mega Store was a good experience.
The day after ordering the D-image A2, I got a friendly call to confirm the order. The person offered additional items
(battery, with free carry case). No pushing to buy.
I received the camera, one day faster than expected.
Order was accurate.
Delivery speed very good.
I'm satisfied.
A great shopping experience. by smidge111 ,May 11 '04
I was a little surprised at the GREAT service they provided. The web site is easy to use & ordering was secure & simple. They had nearly the best price that I could find,and the cheaper places have bad reviews. I will shop there again & will suggest them to friends & family with no reservations. They use FedEx also,which insures a fast delivery & the package in one piece.
They delivered what I expected. by shawnhomberg ,May 11 '04
Very satisfied with service and delivery. I got what I expected and in a timely manner. Customer service called to verify a few items and even mentioned a discounted extended warranty offer which I accepted. They were not pushy at all, only informative. I'd shop here again.
Your typical New York Bait and Switch Store. by alxsun ,Aug 10 '04
I bought a Sony DCR-VX2100 Camcorder because of epinion's "Trusted Store" label but disappointed because of their typical New York Bait & Switch tactic. I should have read the reviews first and not rely on the "Trusted Store" label.
Great shopping experience, would shop there again by antonsht ,May 11 '04
Delivery - faster than expected, although pretty high delivery costs
Accuracy - flawless
Great customer service, competitive price
Completely satisfied
I will definitely order from them again. by motowaym1 ,Oct 01 '05
I ordered a Digital Camera from DIGITAL MEGA STORE . I was a little apprehensive given the expense of the order and all the bad publicity over NY on-line shops. But they shipped my order the same day via Fedex and everything arrived four days later in perfect condition. Factory sealed, new products with everything included, and no deceptions! I will definitely order from them again.
Great!! couldn't have asked for better service!! by scrambro ,Feb 04 '04
very good communication. great price. speedy shipment. item sent in brand new factory sealed condition. very friendly service (Linda).
i used the overnight shipping option. i was a little concerned because i have read that at other online stores, people have had long delays with credit card approval. mine was approved right away and the package was shipped immediately
I will shop here again. You should too by milojennings ,Jun 10 '04
I found what I wanted at a discounted rate. Once I ordered it, it was shipped to me in a timely fashion, and I received it quickly thereafter. The product was exactly as described. I am very happy with my experience with Digital Mega Store Online Store.
I needed the product quite urgently. by kegelnod ,Jul 17 '05
The general service was perfect but most importantly they shipped it out in 2 days. I was delighted with that because I needed the product quite urgently. Thank you.
Customer service was rude and confrontational. by finkwe ,Jul 16 '04
Customer service was terrible. I called because my camera did not work. The customer representative was rude and confrontational. I said I would not do business with this company again and the person swore at me.
Ordered rush, got it rushed by richmroberts ,May 12 '04
Great service, ordered for rush delivery and they sent it out before the weekend and i got it right after. told my family about them for their next purchase.
Excellent product at Excellent price with Excellent customer service and prompt delivery by cn175 ,Apr 09 '04
I was highly impressed with the overall experience in dealing with the Digital Mega Store. They didn't try to pressure me into purchasing any accessories, their order accuracy was right on, delivery speed was as promised. I would definitely purchase from them again in the future.
Great, the way on-line buying should be! by jbaddley ,Mar 26 '04
I just purchased a digital camera from Digital Mega Store. My purchase was quick, easy, no-hassle and at a good price. Other vendors have held up my orders while a telephone sales person tried to sell me additional accessories, that I would have bought on-line if I wanted them. I received my camera just two days after placing my order. Great service!
A quality shopping experience by duamars ,Jun 13 '04
Digital Mega Store offers high quality products and matches it with their service. The product arrived well packaged, fully met its description and was delivered expeditiously. I'll be a returning customer.
I applaud this store for excellent customer service. by whiteout567 ,Jul 17 '05
I applaud this store for excellent customer service. All the other on-line stores should take an example from them if they want their customers to return!! I was very happy with these guys and I know where I'll shop if I need anything else in this range.
DO NOT USE. They have my $$, and never had TV by campaiar ,Feb 03 '05
DO NOT USE THIS MERCHANT. Here is my phone record (January 2005): 1/19 - Ordered Philips 42 confirmed TV in-stock over the phone, 1/21 - card charged, 1/24 Shipping today-tomorrow, 1/25 Shipping today, 1/26 TV in-stock damaged getting more in, 1/27 Be in tomorrow shipped by 3pm, 1/28 Voicemail only, 1/30 be in one to two days, 2/1 TV there, shipping today, next day, 2/2(AM) Shipping today tracking available later, 2/2(PM) Wrong model in-stock, will refund.
I HAVE NOT RECEIVED MY MONEY BACK. DO NOT USE. WOULD NOT SEND BETTER MODEL TO MAKE UP FOR BAD SERVICE.
Very efficient, accurate, economical, and fast! by conmunroe ,Apr 05 '04
My product arrived very quickly--faster than promised. My order was exactly how i had hoped and I was very satisfied with all aspects of the order and delivery process.
Everything was as it appeared on the website and transaction went smoothly. by vklamm ,Apr 09 '04
I called the store to make sure everything was as it appeared on the website and that the camcorder was a US model. Everything was just as it appeared and the transaction went smoothly with no pressure to buy other things. Other things were offered but there was no pressure. I received the camcorder in just a few days by Federal Express, and I would definitely buy from them again.
Total SCAMMERS! I ordered a Pioneer A/V receiver and AFTER I paid for it, I heard nothing. When I contacted them for staus, they told me it actually didn't have a warranty since the price was so low. THIS IS OPPOSITE WHAT IT SAYS ON THEIR WEBSITE WHERE IT SAYS "NEW WITH WARRANTY"!!!!!
DO NOT ORDER FROM THIS STORE!!!! by ledmaiston ,Nov 28 '08
Once they send you the product, they will not do anything if you have a problem with the product. I don't know where they get the electronics but I suspect they are refurbished. THEY WILL DO NOTHING WHEN YOU HAVE A PROBLEM WITH DEFECTIVE ITEMS. DO NOT DO BUSINESS WITH THEM, THEY TAKE YOUR MONEY AND RUN.
We will buy from them again. by mbtapt ,Apr 02 '04
Camera arrived just as ordered and on time. We were kept informed as to shipment status and delivery date every step of the way. We are delighted with the new camera and very satisfied with the service. This was our first purchase from the internet and was a positive experience.
Prompt Service; Fast Delivery; Good Price by asutedja ,Apr 02 '04
Found a very good deal on Konica Minolta Dimage Xg digital camera. Overall very satisfied with my online shopping at Digital Mega Store. They processed my order promptly, and in fact, the delivery speed was faster than I expected.
Very happy with my dealings with Digital Mega Store.Would buy from them again. by ubba ,Apr 02 '04
Ordered a Sony AV/Receiver from Digital Mega Store.
At first there was a misunderstanding on both the seller and myself. After it was straightened out. Digital Mega Store sent out my order using overnight delivery at no extra charge.
I would buy from them again.
I will not buy in this store again. by rozen2003 ,Oct 25 '04
Customer service: They called me one day after i did the order and tried to sell me more products.
Delivery speed: The process of delivery started 3 day's after i ordered the product.I payed extra money for delivery
but they started the process late. As result i have got the product 3 day's behind.
Overall satisfaction:I don't like when merchant try to sell me more products.That's why i buy online.
Very good customer service. Friendly and competent by theobradford ,Jan 26 '05
Very good service. I accidentally put wrong credit card number on the order form, they called me several times until they reached me and then processed the order very quickly. I ordered the Sony T-1, it came securely packed and as described. WOuld do business with again. I did get follow up calls to buy accessories, but when I declined there was no pressure. Friendly and competent--that's what gets repeat business!
Good price, good product, & smooth transaction by tusker2 ,Jan 22 '05
Bought a Sharp Aquos LC-45GD4U LCD television. Sales rep accurately represented shipping times. TV was new and arrived in perfect condition. Sales rep suggested extended warranty (was not overly pushy) which I eventually purchased after the cost was reduced by about 40%. Overall it was good shopping experience and saved me about 25% over local retail prices.
I received the camera a day earlier than expected. It is a Christmas gift for my 11 yr. old. I have opened it and hope that I can learn all the bells & whistles, so I can teach her on Christmas day! Read more
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Nov 13 '03
I ordered online and had the goods delivered to my girlfriend's dorm. They called to verify that the order had been correctly placed. The goods arrived in the period promised and in excellent working condition. Read more
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Nov 03 '03
I was a bit confused about their security as I didn't see the "lock" at the bottom of the screen when I was asked to submit credit card info. So, I backed out and explored the site a bit and found out that they DO secure the transmission, just using a different form of Verisign than I was accustomed to seeing. Read more
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Jan 31 '04
I expected some sales pressure to buy accessories, but it was quite mild and the sales was quite polite. He wasn't pushy or anything. I would definitely buy from this store again. Read more
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Jan 01 '05
Good website easy to use. Fast shipping and delivery Read more
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Nov 23 '03
I ordered this product 21 days ago, and I have yet to get the product, or even a date that it is to be shipped. I have e-mailed, and they reply that they do not have it. I have called, spoke briefly to a human, and he then dumped me to voice mail. NOT SATISFACTORY!!!! Read more
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Sep 06 '03
A was a bit concerned about purchasing from this merchant when I first read other people's comments about them. However, I took my chances and had absolutely no problem with anything related to this order. The items I bought was/is in perfect working order,and it arrived exactly when the merchant told me it would. I'd buy from this company again. Read more
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Jan 28 '05
The website was very user friendly. I knew what camera I wanted so it took me right to it. An added bonus was that the price had come down since I checked the week before. I was actually surprised at how fast the camera arrived. I was very happy with Digitalmegastore.com and will buy from them again. JB Read more
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Mar 08 '05
Did not know when I bought this product that the store had a NO RETURN POLICY, under any circumstance. WOW, I was schocked to hear this from the sales person, when I telephoned for service information. Read more
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Sep 29 '03
Price was good and shipping was fast. Camera had a scratch (tiny) on the case and also some fingerprints so it'd obviously been 'handled' before. Read more
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Nov 07 '03
Ordered October 15th. Received November 4th after return of wrong item. When player arrived, it had been repacked poorly as though it may have been a demo or a returned item. Read more
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Nov 14 '03
Everything occurred as expected. Shipping charges were far less than other merchants and the order arrived within the five shipping days that were suggested at the site. I was simply amazed. Other merchants were charging as much as 3 times more for shipping and suggested shipping times ranged to as long as 5 to 6 weeks. Digital MegaStore promised the lowest rates and quickest delivery times and came through on their promises. Read more
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Jul 25 '04
Excellent Service!!! They did call to offer aditional merchandise prior to shipping, but were not pushy at all. No pressure and very nice person. Read more
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Aug 03 '04
Excellent product, very fine bundle of extras and shipping as promised. Thanks Read more
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Jan 30 '04
Order tracking could be improved. Customer service was responsive. Interaction via phone was respectful and courteous. Read more
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Dec 31 '03
I was lied to by several different customer service reps on 5 separate ocassions over the course of almost 2 weeks. I was being told that the item had been shipped when in reality they did not have the item in stock. I found that out after talking to the 4th customer rep who was honest enough to tell me the item had just arrived in stock. When it became available I was told it would be shipped overnight express, on 2 separate ocassions. It wasn't until the third call on the third day after I was told the item had arrived that they finally shipped the product. Read more
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Jul 25 '04
I really appreciate the great service. I do need a form to receive the mail-in rebate, which was not sent with the order. I copied one from the Internet on Sony's web site. Read more
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Nov 06 '03
The shop's order tracking did not work. I know the price of the battery grip was wrong ($ 0). I expected someone might call or e-mail me to negotiate the deal because the shop confirmed my order. There is no excuse, explain, or cancel message, but the shop did not send the grip. I don't care about that but I'll not visit again the shop. Read more
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Sep 01 '04
outside the shipping address had to be the same as the billing (should be noted prior to ordering not after) I had a fine experience Read more
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Sep 01 '04
I found the product I was looking for at a reasonable price with good quality and delivery. Read more
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Feb 02 '04
The camcorder was great and the price was good. The only issue I had was when I up graded the deal, it included a two day delivery. They called me back later with a problem. They could not send it to the shipping address so I had to wait three weeks before I was able to go 200 miles to get it. Read more
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Jan 29 '04
It came just a few days later than I expected, but it was still here on time. I wish the website would show what comes in the box with the camera. I ended up ordering extra stuff that I didn't need because it came with the camera. Other than that, great price and I am very pleased. Read more
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Jun 02 '04
They upgraded me to express delivery at no charge which was nice. My only complaint was I didn't receive a confirming email right away. Read more
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Feb 23 '04
I had a great experience with the Digital Megastore. I had to confirm my order by phone- but I didn't mind since it was a relatively high priced item. Although, they did have one of the LOWEST prices on the web. The camera came in perfect condition, to Alaska, right on Time. Read more
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Nov 15 '03
Pleasantly surprised, order received fast, as expected, cheap but in same new condition. Read more
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Mar 15 '04
I had been serching the web for a Digital camera and I found the one that I wanted, I then purchased the camera on-line, I continued to search the web and I found your web sight and began to look up the same camera that I had just purchased, it was priced $80.00 less than the one that I had just purchased. I than purchased the camera from the Digital Mega store and canceled the first one. I also purchased a 5 year warranty along with it. I was so glad that I was able to get the same camera for $80.00 cheaper. Thanks Alot!!! Read more
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Mar 05 '04
Sales rep did not try to push accessories after being told I wasn't interested. Pleasant experience. Read more
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Oct 12 '03
Got what ordered. Had problem with order processing. Online order tracking never worked. Customer service was so so. Read more
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Oct 14 '03
No other mail order place could deliver this camera... they all had a back-order story... Digital MegaStore delivered without hassle.. Read more
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Jan 01 '05
This is my second uneventful purchase with the Digital MegaStore. I would look here again. Read more
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Oct 20 '03
No problems shopping at Digital MegaStore.com. I will not hesitate to shop there again. Read more
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Oct 10 '04
Accessories for this digital camera (extra batteries) not listed on the website. Response to email inquiries about availabitly slow and ignored the question of price; batteries were purchased elsewhere before the response was received. Otherwise, the camera purchase went as expected at a resonably good price. Read more
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Aug 23 '03
Original order placed 8/04/02. Have not received tracking number or response from merchant after leaving a voice mail and email regarding failure. The merchant did bill my Visa account. Read more
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Jan 21 '05
Excellent on time delivery and new in the box product.
I would purchase here again. Read more
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Aug 15 '03
Phone call was cordial and not pushy at all. I followed-up by buying another fuji finepix for a relative. I was extremely satisfied both times. Read more
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Jan 22 '05
We were a little concerned about making a purchase this large on the net, but your store made it easy because we read so many good comments. Excellent service. The product we purchased was even better than expected. Read more
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Jan 22 '05
Package was delivered ahead of schedule. The package was brand new in factory wrappings. Read more
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Dec 19 '04
Still haven't received my refund of shipping costs due to delay in shipping.
Quality and price were excellent
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Nov 27 '03
They have a good overall service and would shop with them again. Read more
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Dec 15 '04
They were not the lowest price but had a good customer service review. They delivered what they said they would when they said they would. No follow on hassles trying to push unwanted add-ons. Shipment arrived in excellent condition, no problems. Read more
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Dec 15 '04
The sales people were helpful and courteous. They had stock on hand and were willing to sell it at the advertised price. Delivery was quick and as promised. I would certainly recommend this vendor to my friends. Read more
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Jan 28 '05
Price on camera was cheaper(even with overnight delivery) than local discount stores.Would recommend them anytime.Camera arrived on time and could track easily.Good experience. Read more
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Dec 31 '04
THE WEB PAGE IS EASY TO USE.....ORDER WAS PLACED QUICKLY AND RECEIVED THE ITEM IN A TIMELY FASHION. Read more
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Nov 02 '04
The merchandise arrived damaged. After initially advising by email that replacement would take approximately one week, the merchant failed to act or respond to further communication from me. Federal Express advised me that they denied the claim by the shipper (DigitalMegaStore) because of their failure to provide information. I have disputed the charge with the credit card company and the decision is pending. Read more
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Jan 30 '05
We did have a slight problem that was the fault of FEDEX. We called the merchant & spoke with Doug. He rectified the problem in a timely, efficient manner. He was polite, professional & very pleasant. We will definitely buy from this merchant again. Sincerely, Eileen Serwatien SIRALEWKER@AOL.COM Read more
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Jan 30 '05
they are very good with shipping my product on time. in fact, I had got my product one day earlier than expected. Read more
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Dec 07 '03
Excellent service, in fact my camera arrived before I was expecting it. We love the camera, it is easy to use and perfect for our family. Read more
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Oct 23 '04
No problems - they actually shipped faster than originally quoted.
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Oct 20 '04
had difficulty getting in contact when i first ordered the tv cause i had some questions,but it was all for gotten ,when my tv arrived in just 5 days with ground shipping ,which I expected to take from 10 to 14 days,everything so far is in good condition,and im looking forward to doing business with them in the future Read more
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Oct 19 '04
This unit was supposedly IN STOCK, but did not ship for a full week after I ordered it. I paid extra for FedEx and it'a a good thing that I did... I ordered this camera 2 weeks before my trip and got it 2 days before leaving.
I will not use this vendor again. Read more
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Oct 18 '04
Very good customer service. Remember with this type of purchase the company is not making tons of money. They are looking for a fast transaction and a small profit. If you just order the minimum, you may just get minimum attention.
Anyway, I would be happy to try this company again!
David Wood Read more
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Jan 11 '05
Called to check availabilty. I was told it was out of stock but should be in within 7 - 14 days. I ordered with Fedex Saver delivery and it was on my doorstep in 12 days. Could not be happier. Read more
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Jan 13 '05
great shopping experiance, great deals, fantastic service, A Read more
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Oct 09 '04
Camera was sent after several Phone calls And emails.Product was shown on web site,AS IN STOCK.But was told Item was awaiting delivery from canon.My credit card was charged 9 Days before camera was shipped.Online tracking is a joke.
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Oct 09 '04
You get what you pay. I shopped solely based on price (amongst 4 star or higher merchants) and chose the cheapest. There were repeated delays even though I had paid extra for 3-day shipment. They said that Canon had recalled a batch of cameras so they had to wait 3-4 days for another batch.
To some extent, I believe them. In fact, they even upgraded me to FedEx overnight to compensate. However, I still have many gripes:
- Their web site doesn't have tracking info
- They delayed shipment many times, allegedly because of delay on Canon's side
- Even after the item was shipped 12 days later, I didn't get the tracking number as promised.
On closing, they ar estill an honest merchant. I ultimately got the item in good condition by FedEx overnight. Moral of the experience - you get what you pay for. I could've had a hassle free transaction by paying 5% more at amazon.com. At the end, I saved 5% but had to make about 8 calls, 12 days of uncertainty and many hours checking their web site. Read more
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Jan 31 '05
The experience was excellent. I did try to follow up to get an new recp't because I added the extended coverage but was never contact by the rep. Otherwise, I had no problem with this purchase. Read more
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Jan 31 '05
Product delivered ahead of schedule, no problems, at a very reasonable price -- can' t beat that. Read more
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Jan 31 '05
The price was right...and I received the product in eleven days. Read more
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Feb 08 '05
DigitalMegaStore did a great job. I was very impressed and I will do business with them in the future. Read more
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Feb 14 '05
EXCELLENT SERVICE. DELIVERY ON TIME. PRODUCT ARRIVED IN GOOD SHAPE. EXCELLENT PRICE.WILL SHOP THERE IN THE FUTURE. HOPEFULLY I WILL HAVE THE SAME SERVICE NEXT TIME. Read more
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Jul 12 '04
They over sold the product that I purchased but upgraded my shipping at no cost to ensure that I received the product on time. Read more
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Feb 22 '05
The experience went very well. I was pleased with the tracking. I was not pleased to pay the extra money for 3 day shipping, only to have it sit at Fed-Ex in Phoenix from Friday AM over the weekend. Somehow a disclaimer is needed to let people know about delayed delivery if article shipped on Weds. Read more
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Feb 22 '05
My 5 - 7 day ground shipping was bumped to OVERNIGHT without a call or any extra fees. Arrived in perfect condition. Great purchase. Read more
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Feb 23 '05
Immediate response via internet, and delivery. Read more
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Apr 28 '05
I recieved the order sooner than I expected. Read more
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Apr 28 '05
Good prices. Good service. Fast shipping. Very reliable.
Only the Shipping Charges were a little bit above average. Read more
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Feb 24 '05
i paid for 2 day fed ex but it took 7 days to get the item delivered .. Read more
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Feb 27 '05
products arrived ahead of schedule - in perfect condition!
I highly recommend this vendor. Read more
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Feb 27 '05
Web site was easy to use. Very prompt in sending order and packaging was excellent. Many thanks!!!! Read more
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Feb 28 '05
Great store, but a few critical things that always spoil my experience:
1) Terrible hours 10am-5pm EST. Thats 2am-9am Australian time :-(
2) Always on hold when I have to call.
3) Site always says goods are in stock. When the order is placed its a two week wait.
4) They don't call/email/SMS/MSN/snailMail/anything to let you know it's going to be a two week wait!
5) Could find no way on the site to track my order.
#4 is probably the most annoying of all. Their prices are good. They have an easy to use web-site and their people are fairly helpful once you get on the phone with them.
With a little work these guys could go from a "not-so-good" to a "Brilliant". Just need work on their customer communications. Read more
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Mar 01 '05
Overall, excellent. The only issue is that the tracking number I got didn't work, so I had to write them to get a working tracking number. Everything else though was outstanding, from the price to the delivery time. Read more
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Apr 26 '05
ORDERING AND RECIEVING THE RADIO WAS EASY AND FAST. THE DAY AFTER I RECIEVED THE RADIO, THE DISPLAY ON IT WENT BLANK. I CALLED DIGITALMEGASTORE.COM AND WAS TOLD IT WAS NOT THEIR POLICY TO REPLACE IT, EVEN WITHIN THE THIRTY DAYS. THEIR CUSTOMER SERVICE IS TERRIBLE. I WOULD NOT RECOMMEND THIS STORE TO ANYONE!!! Read more
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Mar 02 '05
Product arrived quickly and in good condition. Read more
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Mar 05 '05
Good shopping but check the price often because they change it without notice. Read more
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Mar 06 '05
Understanding that this is a bare bones operation, I would nevertheless recommend a quick "thank you" note be included with the merchandise. Read more
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Mar 06 '05
Very fast delivery time. The camera was exactly what I wanted. Read more
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Jan 03 '04
Only problem was with FedEx. Digital MegaStore required my signature which meant that I had to travel across town to pick up because I couldn't leave signature card at house. Read more
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Mar 06 '05
Shipping of the product occured only after repeated phone calls and many excuses. The product was received with the factory packaging inside another cardboard box with absolutely no protective measures, such as packing "peanuts". I felt that minimal efforts were made to protect the delicate product. Fortunately, the product was not damaged in shipment, no thanks to Digital Megastore. I felt that the store also misrepresented the fact that they were out of stock on this item by repeatedly giving promises to me that it would ship "the next day". The store's website stated that the product was "In Stock" in big red letters. No effort was made by the store to contact me to tell me that the product was out of stock and that shipping delays would be necessary.
The only phone call I received from the store was to try to sell me an insurance policy on the camera. After four phone calls, they finally shipped the product. Read more
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Mar 06 '05
I had a great experience! I got my camera in only a couple of days - and it was in brand new condition!
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