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| dolphinboy |
Original Post: Nov 23 '08, 8:31 am |
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Reviews written: 488 Member since: Apr 15 '06
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Redemption problem
I tried to redeem the generous holiday bonus, and I received a screen, asking me to email Epinions my phone number, so that they could securely get my SSN. This had become necessary, as I had earned over $600 this calendar year, triggering a requirement for an IRS 1099 form.
Problem: While this redemption would nudge me over $600 from Epinions, mainly because I won a big sweepstakes prize, that total goes back to November 2006. In this calendar year, even including the bonus I tried to redeem, I have accumulated far less than $600 from Epinions.
I e-mailed them, including a cut-and-paste of my Redemption details from 2008, and my phone number.
Is anyone else encountering this? |
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| ladyconsumer |
Posted: Nov 23 '08, 8:41 am |
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Reviews written: 575 Member since: Jul 11 '05
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RE: Redemption problem
I think we've all encountered it. The phone number request is triggered by lifetime redemption of $600, not within a calendar year (despite what the message says). It's a known bug. I'm sure you can arrange a phone call with Christal in order to give her your SSN. (I'm not sure the 'redemption' email address works). |
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| dolphinboy |
Posted: Nov 23 '08, 11:39 am (Updated: Nov 23 '08, 11:39 am) |
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Reviews written: 488 Member since: Apr 15 '06
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RE: Redemption problem
Quote: ladyconsumer I think we've all encountered it. The phone number request is triggered by lifetime redemption of $600, not within a calendar year (despite what the message says). It's a known bug. I'm sure you can arrange a phone call with Christal in order to give her your SSN. (I'm not sure the 'redemption' email address works).
Okay. Now I know it's not me, and it's not something new. I'll e-mail Christal.
Thanks! |
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| pambo |
Posted: Nov 23 '08, 3:59 pm |
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Reviews written: 430 Member since: Jan 08 '00
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An Error
Post: 210280
RE: Redemption problem
I think we've all encountered it. The phone number request is triggered by lifetime redemption of $600, not within a calendar year (despite what the message says). It's a known bug. I'm sure you can arrange a phone call with Christal in order to give her your SSN. (I'm not sure the 'redemption' email address works).
Actually, it's a flaw in the database, I was told. It actually had nothing to do with what totals we'd hit. But about six months ago, I had to provide this information or I couldn't redeem. I was also told the flaw would be fixed but quite a number of people had to provide their numbers. I don't know what became of the information.
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| christal |
Posted: Nov 24 '08, 1:32 pm |
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Reviews written: 8 Member since: Mar 03 '00
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RE: An Error
This is a bug in our system that we are hoping to fix next year.
Dolphinboy- I've reset your account. Try redeeming in the next 24 hours.
CC |
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| dolphinboy |
Posted: Nov 24 '08, 3:14 pm |
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Reviews written: 488 Member since: Apr 15 '06
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RE: An Error
Quote: christal This is a bug in our system that we are hoping to fix next year.
Dolphinboy- I've reset your account. Try redeeming in the next 24 hours.
CC
Thank you! |
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| dragon1 |
Posted: Nov 24 '08, 3:47 pm |
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Reviews written: 71 Member since: Dec 17 '99
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RE: Redemption problem
I also had the same problem. Thing is I also sent a email(with my cell phone number) to the redemtion center-still no call. I need the money as I only get social security and I wanted to get my kids(kids and grandkids)something for Xmas.
Michael L Hereid Sr/dragon1 |
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| ladyconsumer |
Posted: Nov 24 '08, 6:04 pm |
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Reviews written: 575 Member since: Jul 11 '05
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RE: Redemption problem
I don't think the redemption email address works. But I'm sure Christal will see this message and contact you shortly.
Christal, if it's true that the redemption email doesn't work, can the message be fixed to contain an email address that does work?
Mona |
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| dragon1 |
Posted: Nov 24 '08, 6:10 pm (Updated: Nov 24 '08, 6:14 pm) |
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Reviews written: 71 Member since: Dec 17 '99
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RE: Redemption problem
Or Cristal can we send you a email to your email account?
Michael L Hereid Sr/dragon1 |
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| smiles33 |
Posted: Nov 24 '08, 6:10 pm |
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Reviews written: 321 Member since: Mar 10 '00
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RE: Redemption problem
Christal- when you have a chance, could you please reset my account, too? After 8 years on Epinions, I am now at $583 so I can't redeem either. Thanks! |
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| christal |
Posted: Nov 25 '08, 1:46 pm |
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Reviews written: 8 Member since: Mar 03 '00
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RE: Redemption problem
Quote: dragon1 Or Cristal can we send you a email to your email account?
Michael L Hereid Sr/dragon1
Hi Michael,
Try redeeming in the next 24 hours. You should be set!
CC |
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| christal |
Posted: Nov 25 '08, 1:48 pm |
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Reviews written: 8 Member since: Mar 03 '00
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RE: Redemption problem
Quote: smiles33 Christal- when you have a chance, could you please reset my account, too? After 8 years on Epinions, I am now at $583 so I can't redeem either. Thanks!
Hi Smiles33-
Your account has been reset as well. Try redeeming in the next 24 hours.
CC
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| dolphinboy |
Posted: Nov 26 '08, 10:21 am |
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Reviews written: 488 Member since: Apr 15 '06
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RE: Redemption problem
Christal,
I have found redemption! Hallelujah!
Thank you. |
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| suemccartin |
Posted: Dec 03 '08, 11:27 am |
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Reviews written: 280 Member since: Nov 17 '00
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Yeah I got hit with it too......
I also got the message about cannot redeem without a social security number. I've tried calling the contact phone number on the site probably fifteen times, each time I get a voice mail, each time I leave my phone number but I'm never called back. I have also attempted to send a couple of emails, again never responded too. I enjoy writing for epinions and I like the nice little checks occasionally but guys you're doing a great job of ANNOYING the heck out of me right now. I'm sure you're like most employers trying to get fifty jobs out of one employee but for heaven's sakes return your messages or your emails...heck I don't even care which! Right now I feel like epinions is trying to shaft me out of my money...somebody please call me or change your web site so I can put the ssn in myself someplace...work number is 727-582-7853. Thanks for listening. |
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| christal |
Posted: Dec 03 '08, 1:03 pm |
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Reviews written: 8 Member since: Mar 03 '00
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RE: Yeah I got hit with it too......
Quote: suemccartin I also got the message about cannot redeem without a social security number. I've tried calling the contact phone number on the site probably fifteen times, each time I get a voice mail, each time I leave my phone number but I'm never called back. I have also attempted to send a couple of emails, again never responded too. I enjoy writing for epinions and I like the nice little checks occasionally but guys you're doing a great job of ANNOYING the heck out of me right now. I'm sure you're like most employers trying to get fifty jobs out of one employee but for heaven's sakes return your messages or your emails...heck I don't even care which! Right now I feel like epinions is trying to shaft me out of my money...somebody please call me or change your web site so I can put the ssn in myself someplace...work number is 727-582-7853. Thanks for listening.
Hi there,
You should be able to redeem in the next 24 hours.
Christal |
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| christal |
Posted: Jan 05 '09, 9:57 pm |
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Reviews written: 8 Member since: Mar 03 '00
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RE: Yeah I got hit with it too......
Quote: Dbbum If christal is still reading this thread, perhaps reset me as well. I was nowhere near $600 this year and unable to redeem.
Hi there,
You should be able to redeem in the next 24 hours as well.
Christal |
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| noangels |
Posted: Jan 06 '09, 12:06 pm |
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Reviews written: 183 Member since: Nov 23 '05
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RE: Yeah I got hit with it too......
If you could reset me as well, it would be appreciated. I've been dealing with this problem for a while and I've never even hit $600 total for my time on epinions!
~Jamilynn |
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| christal |
Posted: Jan 06 '09, 9:02 pm |
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Reviews written: 8 Member since: Mar 03 '00
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RE: Yeah I got hit with it too......
Quote: noangels If you could reset me as well, it would be appreciated. I've been dealing with this problem for a while and I've never even hit $600 total for my time on epinions!
~Jamilynn
You're all set as well.
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| sleeper54 |
Posted: Jan 06 '09, 10:40 pm |
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Reviews written: 469 Member since: Feb 24 '01
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RE: Yeah I got hit with it too......
Quote: christal You're all set as well.
So this is how it gets done..??
We ask you publicly or send you an e-mail or..??
Does each of us need to 'alert' you or just those with redemptions at certain level or . . .what..?? Or do we have to try to redeem first to trip the 'problem' . . .or what..??
All seems rather inefficient and labor-intensive.
...tom...
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| popsrocks |
Posted: Jan 07 '09, 6:45 am |
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Reviews written: 2011 Member since: Aug 25 '02
in Gourmet, Restaurants |
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RE: Yeah I got hit with it too......
Quote: sleeper54
All seems rather inefficient and labor-intensive.
...tom...
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True, but ya gotta love that personal attention.
pops
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