dv9205us HP Pavilion Laptop Hinge crack in 5 months
Aug 01 '07
The Bottom Line HP laptops design is cheap, glossy piecemeal and there are a lot of connecting facades that can come loose over time, cooked by the heat.
What a sucker I feel like after purchasing this Hibachi of a laptop. I swear that this laptop is hotter than any desktop PC I've ever had. It's so hot, It raises the temperature of the room considerably. I've recorded temps and have pics of the mouse pad blazing at 110 degrees and the underside at 127 degrees. It's normal for the CPU to be resting on your lap at a nice, steamy 145 toasty degrees, completely roasting any future family you dudes might have been contemplating!
I believe that, due to the fact that the thing turns into a hotplate, the sheer heat caused the hinge located right over the exhaust fan to completely crumble inside of 5 months of delicate use. The side where the lock is located has split, exposing the LCD. I have not even battle tested this thing and it's just dry rotting at the hinge. I insisted on a full refund including taxes and was told by a case agent that I could only get a prorated refund of up to 75% on my money, not including taxes. He did, however, offer me another model (beefed up), or even a new dv9000 series replacement (not sure if he'd beef that one up) and he offered to extend a longer warranty at no cost. Now, that sounds very reasonable, however, I have completely lost faith in the build quality of their products and the primary solution for me is a full and total refund including taxes. Then i get to go purchase a brand of my choice and not be bound to HP. I purchased this laptop in Feb 07 and by Jul 07 it's lid has cracked and if the lid drifts back too far, the monitor clearly starts phasing different colors because the electrical connections are being stressed.
Analysis: Obvious design flaw. Cheaper, thinner plastics to feign a sleeker, slimmer design. I read somewhere that the imprint finish plastic is made out of recycled camera film and is some sort of composite, recycled material. No wonder it has no integrity under pressure and is cracking. It's HP's version of cheap, costume Bling and I'm angry and insulted that I was fooled, basically by my own reflection. The main hard drive is placed directly below the mouse pad where heat has no escape but to cook your hands. Thin design only accommodates a thin, weak fan, thin, air duct design means poor exhaust capabilities. Not enough clearance when laptop sits on a surface, meaning the laptop should at least have come with legs or collapsing stands with which to lift the laptop perhaps an inch to allow for cooling. It's also obvious that, looking at HP's new Pavilion HDX, 20" hybrid, they've treated that massive screen with a super bracket that supports the weight of such a large and awkward screen. The same or some sort of reinforcement should have been designed into the dv9000 series to compensate for the added weight and bulk of the 17" screen. Especially if you want to use such a slim design. Basically, the LCD is the strength of the screen, not the cheap, thin plastic around it. That can only be a prescription for disaster. This screen should not flex this easily and I predict cracked hinges and cracked screens. I would have rather had the housing around the LCD made out of the plastic used on the bottom of this HP dv9205us laptop. The glossy trickery is just that; an illusion to make you see yourself in the mirror reflection, rather than how thin and cheap the plastic is that houses and protects the thousands of dollars of your delicate computer components. What the hell are the designers at HP thinking and/or smoking?
My Current Dilemma: Why would I want another HP laptop? The heat off this thing is incredible. The build quality is poor. They refuse to offer me a full refund, even though they are fully aware that this new, imprint finish design is not at all durable and subject to heat stress and hinge deterioration. That's what my "case manager agent" told me. So why the %$#@ won't he give me my money back?
If I do decide to accept a replacement laptop, I should be able to max out everything to the extreme. I want things I'll never need and an extended 4 year warranty too... and some accessories thrown in. Just because they won't give me the option of a full refund. The only thing is that a beefed up HP laptop is sure to be one, HOT HIBACHI that you can only use for short periods before it gets hot enough to cook on or it cooks you. Either way, you're getting burned by HP.
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alpha9ine
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