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Bag Borrow or Steal Online Service

Bag Borrow or Steal Online Service
Overall service rating:  Store Rating: 1.5
Reviewed by 3 customers
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Review Summary About the Author

Didn't meet my standards

Written: Aug 16 '07

Store Rating: 2.0
Full Review
Bag Borrow or Steal is a great concept but I found the actual bag quality less than what I had hoped for.

I asked to borrow a bag from the middle of the line handbag collection (approx. value $450) and it had several small oil marks on the front, the bottom of the purse was dirty and in one of the inside pockets there were small pieces of waded up paper. The leather was considerably worn and didn't look like the picture at all.

I have a small collection of higher end purses, none over 5 years old and my purses are all better than the one I received to try. I didn't even want to carry the purse I received and sent it back the next day and canceled my membership. I was not given a refund nor an opportunity to explain that I felt the quality I received was not up to par. All I received was a computer generated form letter.

The pluses are; a great concept, excellent website with lots of beautiful things to look at, fast ordering and shipping process.

Overall, it comes down to luxury and Bag Borrow or Steal needs to step up the quality of their bags.

Recommended:
No

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Epinions.com ID:
kelmom2five
Reviews written: 2
Trusted by: 0 members

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