The worst attempted buying experience ever.
Written: Nov 18 '05
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This is the email that I sent to Wisetronics after a very unsatisfactory attempted purchase:
To: info@wisetronics.com
Subject: My order never received
WiseTronics:
On 10/24/05 I ordered a Canon Powershot SD500 camera (order # 103267). Since my order was placed, the info about on your site said it was either "shipped" or "pending". Yesterday, it began saying that the camera was back ordered despite it still being listed on your site as "usually ships in 24-48 hours" - and with an even lower price!! I called your business today about all this (and to ultimately cancel my order) & was told that all the other stores would have the camera on backorder as well & that I should not complain until I determine so. I was told all this in a very condescending manner.
Well, I just ordered the SD500 on Amazon for $355 with free shipping - it is in stock & will ship on 11/23/05. My total with Wisetronics was $330, but with no hope of seeing the camera after waiting almost a month already. I gladly paid a few extra dollars for fast shipping from a reputable business rather than spend any more time with your waiting game. The on-line reviews of your "store" were also mistaken about your not calling to confirm my order; you *did* call & tried to push batteries & SD cards on me. I didn't bite, maybe that's why I was placed on perpetual back order.
I will post this letter on the forums that claim you are reputable, in my book you are absolutely not & you will never have my business. "Stores" of your ilk will soon become dinosaurs, internet consumers want in-stock goods & fast service, neither of which you provide.
Recommended:
No
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Epinions.com ID:
guitarer
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Reviews written: 1
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