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General Reviews of US Cellular Customer Service

General Reviews of US Cellular Customer Service
Overall Rating: Product Rating: 3.0

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Decent Phone, Customer Service Stinks

Written: Jan 14 '04

Product Rating: Product Rating: 3.0
Local Coverage:  
Plan Flexibility:  
Customer Service:  
Pros: Reception, fairly inexpensive

Cons: Customer service is horrible
anavrin27's Full Review: General Reviews of US Cellular Customer Service
A year ago I finally found myself ready for a cell phone. I popped into my local US Cellular store to get signed up for the easiest to understand plan.

I opted for the 750 mins for $45 bucks. So far it's been okay, except for one minor snafu. The customer service with US Cellular is sub par.I have found everyone I have ever spoken to regarding my phone or bill to be uninformed, confused about the plan they are supposed to be selling to people, and downright rude.

Other than that, my Nokia phone has been pretty reliable. The plan has worked well, reception is good, yadda yadda. I just think they need some customer service work.

Recommended:
Yes

Amount Paid (US$): 45.00/mo
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Epinions.com ID:
anavrin27
Reviews written: 38
Trusted by: 0 members

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