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What Should I Know About Alienware Computers in General?

Used more than one Alienware computer? Had a memorable experience in dealing directly with the company? Share your insight about this manufacturer in general. How good is their service? The quality of their design and production? How reliable are they, and do they work hard to correct their mistakes?



Member advice on What Should I Know About Alienware Computers in General?  
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by coderj
 Dec 09 '02 Alienware: Standing the Test of Time
Expensive computers, but the quality and service make them more than worthwhile.... read full review 		Very Helpful
by alienwarewoes
 Jun 23 '01 Alienware's poor Customer Service
Do not give Alienware your business. There are many companies out there with similar product that really care about your satisfaction.... read full review 		Very Helpful
by hwasielewski
 Jun 25 '02 Customer service is a joke
As much as I hate to say it, go corporate. I'm now being charged $375 to return a defective machine with a flawed LCD and broken DVD. ... read full review 		Very Helpful
by tradelair
 Sep 28 '01 Alienware - Steer Clear !
Looks greats! Sounds great ! Buy a system from Alienware ? NO … You will be disappointed if you do. ... read full review 		Very Helpful
by stalevar
 Apr 05 '01 Save your money - don't buy Alienware...
Don't believe the hype - Alienware is the most disorganized and deceitful company I've dealt with so far. They made my experience with Gateway pleasant, but that's a different story...... read full review 		Very Helpful
by screwalienware
 Oct 29 '00 Alienware Screwed Me ... Don't be fooled
... read full review 		Very Helpful
by erics10333
 Feb 01 '03 DO NOT BUY FROM ALIENWARE!
Steer clear of Alienware. ... read full review 		Helpful
by JKane3
 Sep 05 '01 Good product, poor customer service
Don't buy from Alienware. Their computers are good, but the service is less than worthless.... read full review 		Helpful
by ej93
 Aug 27 '01 Another Alienware sad story...
Yes, computer magazines give them good reviews and a lot of accolade, but it is not warranted. "We build every computer like it's our own." Ya, right. ... read full review 		Helpful
by meese
 Feb 13 '03 Good computer, poor support
Good computer...bad support. Look elsewhere.... read full review 		Somewhat Helpful
by jeepbabe
 Jan 20 '03 Alienware- Worst Customer Service ever!
Alienware has the worst customer service I ever experienced! I do not know how they stay in business. ... read full review 		Somewhat Helpful
   

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