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by johnusus , Feb 09 '03
I have ordered MANY MANY times from this NowOnSale. I could not be more pleased with its service or prices. This merchant deserves 10 stars and is definitely one of the "best of the...
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by rayincali , Aug 28 '03
Their customer service people were very rude and not at all helpful. Luckily, I found the same oven ...
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by kaddie33 , Jul 28 '03
Placed order on 7/22. They have charged my credit card but has not shipped the item as yet. I have ...
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Great web site fantastic customer service fastest delivery I've seen.
by caaw6699 ,Jan 24 '04
Wow, one of the best e-tailers I have done business with. I was having problems with my internet connection so I called in the order. The sales person I talked to ( Beverly ) even checked to make sure it was in stock before she took my order.That was Wednesday morning and by Friday afternoon it was at my front door. NowOnSale.com is my first option from now on. Thanks, caaw.
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Above and Beyond
by dippitydo ,Aug 28 '04
I received my order sooner than expected. It was in excellent condition but I had to return it because it was too large for the space I was going to put it in.
When I e-mailed nowonsale.com, I received great customer service and was able to exchange the product with no hassles. I am very satisfied.
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They did the right thing. Their people were genuinely helpful.
by whatsedoo ,Dec 11 '03
A short story, I ordered A Philips DVDR 1500 from Nowonsale. The unit did not work properly. I foolishly tried to work thru Philips to resolve the issue. Time consuming to say the least. The end result is I went past my thirty day purchase period with Nowonsale.
So I call them up and explain the situation. Instead of telling me tough luck your past the return period, the gal at the other end of the phone (Faghy I think her name was)said send it in we we will repair it at our expense.
So I send the unit in, and of course the problem I was having would not reproduce itself for the tech. So here I am expecting to get a defective unit back and be out $1100 dollars when Faghy calls me and says they gave me a credit.
Now thats customer service as it should be. They got to keep my money I was allowed to pick something else, a fair bargain I think.
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Horrible!
by bill76 ,Nov 25 '06
Customer service is horrible...It is almost two weeks and I have yet to receive my item. They were quick to charge my credit card though. They do not answer e-mails and when I called them they lied about a new delivery date. DO NOT SHOP HERE! I guess I'll be calling my credit card company soon to notify them.
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Super fast delivery, great price!
by plantldy48 ,May 20 '05
Lilghtning fast delivery, Ordered on a Monday, and received merchandise on Thursday afternoon! The price was great. Would definitely shop here again.
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shipped promptly and arrived in good condition
by lewisli ,Apr 21 '04
My order was shipped promptly and arrived in good condition, fast and when it was supposed to. It was a pleasure doing business with nowonsale.com
I was looking all over for the Cuisinart RED coffee maker until i bumped into nowonsale.com, they had a fair and good price on it, while the few others i found who had this in stock were all priced high
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BACKORDER NIGHTMARE!!!!!!
by prudentbuyer ,Nov 13 '03
I placed my order with NOWONSALE.COM over a month ago and am only able to find out today (because I called them, like I have had to do the past two weeks) that the Item was on backorder and that they will not be receiving any more of that product from the manufacturer.
I was told the last time I called that I should call back weekly to find out what is happening. Today I was told that their system shows that they tried to contact me several times to let me know what was going on. I can assure you that is not the case as I have voice mail and would have gotten a message if they actually had called me. I believe someone was putting that they had called me into their system to cover them in case I had a complaint.
If I was you I would be very careful about believing what you are told if the item is backordered. I cannot speak to any other areas of their service, they may be spectacular, I can only tell how I was treated when a backorder is involved.
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will not buy from them again!!!
by tomian237 ,Feb 18 '05
ordered a deep fry cooker on 2/11/05 and here it is 2/18/05 and no item. Emailed them twice and no reply. They were fast enough to bill my credit card. The funny part of it is that i am only about 150 miles from their location.
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Excellent Buy - Great Experience
by pauliopinions ,May 13 '04
Right prices, fast ship (1 1/2 days), product availability, great website and helpful customer service. They were the only ones that carried the new Sanyo Rice Cooker ECJ-D55S 5.5 Cup and for $99, it was a great buy. Amazon doesn't even have it, they have the smaller 3.5 cup version for the same price, which I returned as soon as I stumbled across onsalenow.com via a Yahoo! product search.
Buy from these guys, they are good! Will buy from again.
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Fast and Reliable!
by sdmike1 ,Jan 31 '04
About a week before Christmas I ordered a toaster oven from NowOnSale.com fully expecting to get it after the holidays. I was a little nervous because of all the horror stories that I've heard about Brooklyn-based on-line retailers, but since they had the best price and I wasn't in a hurry I thought I would try anyway. Boy was I pleasantly surprised!
Not only did they not charge an arm and leg for shipping, but they sent my item via Airborne Express for no additional charge, and it arrived two days BEFORE Christmas! I can't say enough good things about my shopping experience with NOS.com. In fact, I'm about to order another one right after I finish this review. :)
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Great company, Fast Service
by felixflower ,Jan 17 '06
I ordered a product on Now on Sale.com and it was delivered to my door exactly 2 DAYS later !!! It was the fastest shipping and processing I have ever seen. Not to mention that shipping was free. The site also had the lowest prices I could find by far. Their website is easy to use, and the order tracking page is fabulous. Highly recommended !!!
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Good, No problems .Delivered in good new condition.I would shop here again.
by husbandone ,Dec 21 '03
Good, no problems.Ordered subwoofer, Good delivery time.I am happy with my purchase.Very good price. I would shop here again. Delivered in good condition.
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Feb 10 '04
Ordered a Mini Stereo with recor player on top. Warehouse shipped the unit up side down. this broke the cover of the record player. Contacted merchant via email on their website, no answer for 24 hours. When I called them on Friday I found out they closed early on Fridays. Waited til Monday to recontact them by phone finally got through to some one who would not hang up on me. Yes, that did happen. They said they would get back to me. They did by email with what they were going to do to fix the unit. (Mail me the broken Part) Waiting on that now. Over all e shop was ok.
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Feb 25 '04
Tried to cancel the order beacuse I found what I was missing in the first place. I called and left a message afterhours. I recieved a call back first thing Monday morning when they opened. First time that I haven't had to chase people around to call back. Very impressed with service. Good Job.
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Jan 29 '04
this was the 1st time i have used this system for ordering and i was very happy with the results the oven is even nicer than it looked on your shopping page.
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Mar 05 '04
Very fast shipping and super easy to purchase and track.
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Feb 09 '04
I liked the ease of researching my product and the convenience in the purchase and delivery to my home.
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Oct 10 '04
Shopping experience was good and delivery was good. Item was received in a rusted condition. No sales slip or invoice was received with item therefore no warranty can not be applied for.
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Mar 05 '04
It was on my doorstep in about three days, and arrived in good shape. The price was excellent, shipping was a little more expensive than I thought it should be. But overall exp. was excellent would use the retailer again without questions.
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Feb 18 '04
Well, I never really had a shopping experience at Now On Sale because 2 days after I placed my online order I received an e-mail reply telling me that the item is out of stock. I was upset that their records didn't reveal this at the time I placed my order. When I called to find out when the Vortex heater would be back in stock I was told that it would be there in March (I placed my order in January). The customer service person then had the audacity to ask me if I wanted to continue to wait on the shipment or cancel. Now why would I wait until spring for a heater that I'm ordering in January?
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Jan 13 '04
While the price was good, the shipping charges were OUTRAGEOUS! ($11 was the cheapest shipping option for a small $48 electric razor!)
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Jan 31 '07
My shopping experience could not have been better.
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Feb 22 '04
Operators polite and efficient,selection and variety of product line(s) have good variation of hard to find and otherwise items. Shipping time was reduced and was a joy on my second and third order. I hope your product selections in radio technology is expanded in the future but I can only envision the good prices and fast shipping to propel Now On Sale to become #1 online;I have and will spread the word about Now On Sale but I only became aware of Now On Sale when doing a Google search;it could be that radio and/or tv ads could really propel business. Thank you , Tony. P.S. seach results for products in Google came back with On Sale Now coming back in the top 5/10 results.
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Mar 06 '05
The merchandise arrived on time and the actual unit looks like it's in good condition. The box was quite beaten up, though, so I'm planning on charging and testing the vacuum cleaner to be sure it wasn't damaged.
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Mar 05 '05
I placed the order and it was very easy to use their website. The next day I recieved an E-mail stating the item was out of stock and would not be in stock for a few weeks and my order would be placed on hold until I contacted them. I was checking my bank account and NowOnSale had debitted my account of the purchase even though the e-mail advised me my order was on hold. No expected restock date was given, just open ended a few weeks. I cancelled the order as I could not wait an undetermined amount of time for the mixer. I was credited the correct amount 3 days after cancelling my order. I don't know if I would order from them again, NowOnSale.com probably would not be my first choice. I like to know before sale is complete that an item is out of stock and I also like to be given an estimated restock date to decide if I can wait for the item.
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Feb 28 '05
Found what I wanted easily and purchased it without any problems. Good experience.
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Apr 04 '07
It was easy and splendid!
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